Factors Affecting Elder Generation’ Satisfaction With Smart Care in China

Yan XUE, Qiong NIE

Abstract


The process of digital modernization in the area of smart care, driven by smart care, has produced tremendous respect and better life for elders throughout the world. In an environment where the population is getting older, elder care has drawn social attention in China. Encouraging the elderly to engage with the smart care system and live improved quality of life have become social priority. We aimed to analyse the needs of elder generation in care and to explore the factors affecting elder generation’s satisfaction with smart care in China. It conducted a quantitative study of 114 respondents’ satisfaction with smart care by using a survey method. The results show that smart care has attracted increasing attention among the elder generation in the past few years. The focus of the thesis is about issues and analysis of shift concerning elders’ satisfaction with smart care. The results of the study fill the gap that was identified. Therefore, according to the research results, changes can be made in robot design, age-friendly interaction, data monitoring, reliability, easy operation and reaction time to meet the needs and expectations of care for the elder generation.


Keywords


Smart care; Elder generation; Satisfaction; Digital modernization

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References


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DOI: http://dx.doi.org/10.3968/13586

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