Research on the Organizational Development Model for Intercultural Communication Competence

Nanshun JIN, Xun GUO, Zhenni LUO


On the basis of the three factors theory composed of knowledge, motivation and skills in intercultural communication competence, constructed index system of intercultural communication competence. Through the survey of 350 DL University’s undergraduates, the overall level of their intercultural communication competence is 3.34 by SPSS software,Knowledge factor, motivation factor and skills factor are 3.16, 3.62 and 3.24. The data shows that the DL University’s undergraduates’ intercultural communication competence is at the medium level,and the attitude or requirement of the undergraduates in DL University to expect or participate in intercultural communication are relatively strong, but the knowledge and skills of intercultural communication are inefficient. Finally, put forward the organizational development model with the integration of knowledge, motivation and skills based on the data analysis results.


Intercultural; Intercultural communication competence; Organizational development

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